Subprocessors and Other Recipients
Last updated: October 21, 2026
1. What this page is
A subprocessor is a company that processes personal information for us, on our instructions, as part of running CrawlTide, operated by Resolve Resource Inc. (d/b/a CrawlTide). Section 2 lists them.
Not every company that receives data from CrawlTide is a subprocessor. Services you connect, payment providers and Meta may act as independent controllers or third parties under their own terms. Sections 3 and 4 list them separately. Our Privacy Policy explains what we collect and why.
2. Subprocessors
These process personal information for us.
| Provider | Purpose | Data processed | Privacy policy |
|---|---|---|---|
| DigitalOcean, LLC | Hosting: application servers, managed PostgreSQL database, managed Valkey (cache and job queue), Spaces object storage and CDN (media and map files), database backups, server logs | All data stored in CrawlTide | https://www.digitalocean.com/legal/privacy-policy |
| Stripe, Inc. | Payments, subscriptions, trials, invoices, and the customer billing portal used for Manage Subscription and Cancel subscription (as our processor for these; see section 3 for Stripe's own purposes) | Name, email, billing address and country, payment card details (entered directly with Stripe), subscription and payment records | https://stripe.com/privacy |
| Resend (Plus Five Five, Inc.) | Sending email (service, billing, report, Watch and marketing email), marketing contact list, delivery, bounce and complaint events. Open and click tracking is off. | Email address, name, email content, delivery events | https://resend.com/legal/privacy-policy |
| OpenAI, L.L.C. | AI features (assistant, article drafts, briefs, suggestions, optimizer, clustering, business context), rewrite suggestions in the free AI content detector, and some AI visibility checks, through the API | Prompts and content you submit, page content, crawl findings, keywords, brand and domain, sentences the AI content detector flagged, and for some features Search Console queries and page metrics | https://openai.com/policies/privacy-policy |
| Third-party search data provider | Keyword, search results (SERP), backlink and business listing data; AI visibility results from AI answer engines (ChatGPT, Claude, Gemini, Perplexity and Google AI Overviews). The AI answer engines it queries process prompts under their own terms, which we do not control. | Keywords, domains, URLs, prompts (including prompts built from your top Search Console queries), brand and competitor names, search location and language. No account data. | Questions: legal@crawltide.com |
| Functional Software, Inc. (Sentry) | Error and performance monitoring for the website and API | Technical error data, page and request addresses with one-time tokens removed, browser and device type, and IP address where Sentry records it. Request contents and password fields are not sent. Limited personal data may remain. | https://sentry.io/privacy/ |
| PostHog, Inc. | Product analytics: in the browser only when Analytics is allowed (page views and named product events; no session recording, no click or keystroke capture, no heatmaps, surveys, performance or error capture), and server-side product events for signed-in users who chose to allow Analytics | Pages and features used with query strings removed, device and browser data, pseudonymous IDs; for signed-in users, account ID, plan, workspace ID and workspace role. No email address or name. | https://posthog.com/privacy |
| Plausible Insights OÜ | Cookieless website traffic statistics | Page views counted with a daily changing hash of IP address and browser; no cookies, no stored personal data | https://plausible.io/privacy |
| Google LLC (Google Workspace) | Our email inboxes for support, privacy, legal and security messages | Messages you send us and our replies, email addresses, names | https://policies.google.com/privacy |
3. Independent recipients
These receive data from CrawlTide but use it under their own terms for some or all purposes. They are not our subprocessors for those purposes.
| Recipient | What they receive and why | Role | Privacy policy |
|---|---|---|---|
| Meta Platforms, Inc. and Meta Platforms Ireland Ltd. | Through the Meta Pixel, only when Marketing is allowed and no Global Privacy Control signal is sent: visits, tool events, IP address, browser details and Meta cookie IDs, for ad measurement and targeted advertising. The Pixel never loads on pages that carry one-time links. We do not currently use Meta's server-side Conversions API. | Third party; independent controller for its own advertising | https://www.facebook.com/privacy/policy/ |
| Stripe, Inc. | Payment and identity data, for Stripe's own fraud prevention, risk and legal compliance | Independent controller for those purposes | https://stripe.com/privacy |
Some U.S. state laws treat the Meta disclosures as a "sale" or "sharing" of personal information. You can opt out with Your privacy choices or a Global Privacy Control signal.
4. Services you choose to connect
These receive data only if you connect them, and act under their own terms with you. They may be independent controllers.
| Provider | Purpose | Data processed | Privacy policy |
|---|---|---|---|
| Google LLC (Search Console API) | Read-only access to the Search Console property you choose. Your top queries are also used to build AI visibility prompts (see the search data provider in section 2) | Search performance data, sitemap status, URL Inspection results, OAuth tokens | https://policies.google.com/privacy |
| Google LLC (Sign in with Google) | Sign in to CrawlTide with your Google account | Name, email address, Google account ID | https://policies.google.com/privacy |
| Your WordPress site | Publishing articles and updating titles and meta descriptions on your instruction | Content you choose to publish, site address, encrypted application password | Your own hosting provider's terms |
| Shopify Inc. | Publishing articles to your store blog on your instruction | Content you choose to publish, store address, encrypted access token | https://www.shopify.com/legal/privacy |
| Webflow, Inc. | Publishing articles to your Webflow CMS on your instruction | Content you choose to publish, site and collection IDs, encrypted access token | https://webflow.com/legal/privacy |
5. Services that do not receive personal information
We also use these, but they do not receive personal information about you:
- MaxMind GeoLite2 data. We look up your country from your IP address on our own servers, using a local copy of GeoLite2-derived data. Nothing is sent to MaxMind.
- IndexNow (used by Microsoft Bing and others). We notify search engines when we publish our own blog posts. Only our own page addresses are sent.
- OpenStreetMap data. Map files are served from our own storage; no request goes to OpenStreetMap.
6. How we announce changes
We update this page before a new subprocessor starts processing personal information, and change the "Last updated" date.
7. Contact
Questions about our subprocessors: legal@crawltide.com.